Meet Our Leadership Team
John Santangelo – President and CEO
As the founder of Realtime Results, John brings a wealth of operational experience built through more than 30 years in the cable industry. Prior to founding Realtime Results, LLC in 2005, John founded and led Customer Choice, an innovative service that provided home buyers with a single source solution for the activation of home services. That business served as the foundation for Realtime Results.
Prior to his entrepreneurial endeavors, John grew up in the cable industry working for several major MSO’s at both the division and regional levels lending his expertise in the areas of technical operation, operations and marketing. In his most recent job in cable, John served as Senior Divisional Vice President of Operations at Charter Communications, the country’s fourth largest cable company. John brings insight, experience and enthusiasm to his leadership and has been pivotal in positioning the company to sustain its aggressive growth.
Tom Brockhaus – Vice President of Client Services 
Tom came to Realtime Results through his role at Customer Choice, a home service activation company, where he served as a Vice President of Operations. Tom was the first senior manager at Realtime, and he has played an important role in helping to establish the operational underpinnings of the organization. During his time with the company, Tom has served key roles in operations, training, hiring, and he now leads the Client Services team.
Prior to joining Realtime, Tom was Marketing Director at Charter Communications. While at Charter, Tom was recognized for award winning customer retention strategies by the Cable and Telecommunications Association for Marketers. Tom also led database marketing and CRM initiatives for American Express, E.D.S. and Ameritech where he developed contact management and marketing solutions. Tom earned his undergraduate degree in communications management from Missouri State University and an M.A. in computer resources management from Webster University, St. Louis.
Vincent Anzelone– Director of Information Technology
Vincent was originally brought to Realtime Results in order to develop technologies and an IT team that could support a quickly growing organization. As the very first full time IT employee Vincent created the software suite which Realtime Results uses to generate revenue on a daily basis. He is responsible for managing Software Development, Project Management and IT/Help Desk Support.
With over 15 years of experience in the IT industry Vincent has developed enterprise software solutions for such organizations as BJC, Abbott Laboratories and Lucent Technologies. In 2001 and 2002 he was the Lead Developer and Technical Architect for MEDOMATION, a medical product that automated claims processing, patient referrals and patient eligibility for hundreds of physicians in the Chicago area. In 2004 and 2005 Vincent was the lead developer for myHealthFolders, a personal health information tool used by over 20,000 BJC HealthCare employees. Vincent is a Microsoft Certified Professional, a Certified NetWare Engineer and is A+ and Network+ certified.
